Terms and Conditions for Ftech Global Solutions

Last Updated: June 5, 2025

Welcome to Ftech Global Solutions! These Terms and Conditions ("Terms") govern your use of our website (https://www.ftechglobal.com/) and the services we offer, including but not limited to Website Development, Digital Marketing (SEO, PPC, SMM, Content Marketing), Custom Software Development, Mobile Application Development, Startup Consultancy, GST Registration, ITR Filing, and other IT-enabled services (collectively, the "Services").

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or Services.

1. Definitions

• "Company," "We," "Us," "Our": Refers to Ftech Global Solutions.
• "Client," "You," "Your": Refers to you, the user of our website or recipient of our Services.
• "Services": Refers to all services provided by Ftech Global Solutions as listed on our website or agreed upon in a separate service agreement.
• "Website": Refers to https://www.ftechglobal.com/ and all its subpages.

2. Acceptance of Terms

By using our Website or engaging our Services, you confirm that you have read, understood, and agree to comply with these Terms. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms.

3. Scope of Services

Ftech Global Solutions offers a range of IT and digital solutions, including:

• Website Design and Development: Creation of responsive, custom, and e-commerce websites.
• Digital Marketing Services: Including Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, Social Media Marketing (SMM), and Content Marketing.
• Software Development: Custom software and mobile application development (Android/iOS), CRM, and ERP solutions.
• Startup Consultancy: Business plan development, funding guidance, market research, legal and compliance support for new ventures in India.
• Financial & Compliance Services (India specific): GST registration and filing, ITR filing, and other business registrations.
• Other IT Services: As detailed on our website or agreed upon separately.

The specific scope, deliverables, timelines, and fees for any Service will be outlined in a separate Service Agreement or Proposal provided to you.

4. Client Responsibilities

To enable us to provide our Services effectively, you agree to:

• Provide accurate, complete, and timely information and materials as requested by us.
• Review deliverables promptly and provide feedback within the agreed-upon timeframe.
• Obtain all necessary rights, licenses, and consents for any content, images, or materials you provide to us.
• Comply with all applicable laws and regulations related to your business and use of our Services.

5. Fees and Payment Terms

• Fees for our Services will be detailed in the specific Service Agreement or Proposal.
• Payment terms (e.g., advance payment, milestone payments, final payment) will also be specified in the Service Agreement.
• All payments are due as per the agreed schedule. Late payments may incur interest or suspension of Services.
• All fees are exclusive of applicable taxes (like GST), unless stated otherwise.

6. Intellectual Property Rights

• Client Materials: You retain all intellectual property rights to the materials you provide to us (e.g., your logo, branding, existing content). You grant us a non-exclusive, worldwide, royalty-free license to use such materials solely for the purpose of providing the Services.
• Our Deliverables: Upon full and final payment for the Services, we will grant you the agreed-upon rights to the final deliverables created specifically for you, as outlined in the Service Agreement. We may retain rights to any pre-existing materials, tools, or generic code used in the project.
• Our Website Content: All content on our Website, including text, graphics, logos, and software, is the property of Ftech Global Solutions or its licensors and is protected by copyright and other intellectual property laws.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information received from the other party during the course of the engagement. This obligation will continue even after the termination of the Service Agreement, unless such information becomes publicly known through no fault of the receiving party.

8. Warranties and Disclaimers

• We warrant that our Services will be provided with reasonable care and skill.
• Disclaimer: Except as expressly stated in these Terms or a Service Agreement, our Services are provided "as is" and "as available" without any warranties of any kind, express or implied. We do not guarantee that our Services will be error-free, uninterrupted, or that they will meet your specific requirements. Results from digital marketing and SEO services can vary and are not guaranteed due to the dynamic nature of search engines and online platforms.

9. Limitation of Liability

To the maximum extent permitted by law, Ftech Global Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Services or Website.
• Any conduct or content of any third party on the Services.
• Any content obtained from the Services.
• Unauthorized access, use, or alteration of your transmissions or content.

In no event shall Ftech Global Solutions' aggregate liability for all claims relating to the Services exceed the amount paid by you to us for the specific Services from which the claim arose in the preceding three (3) months.

10. Term and Termination

• These Terms are effective until terminated by either party.
• Either party may terminate a Service Agreement under the conditions specified therein.
• Upon termination, you agree to pay for all Services rendered up to the date of termination.
• Provisions of these Terms that by their nature should survive termination (including, without limitation, confidentiality, intellectual property, disclaimers, and limitations of liability) shall survive termination.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or the Services shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar, India.

12. Third-Party Links and Services

Our Website or Services may contain links to third-party websites or services that are not owned or controlled by Ftech Global Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

• Email: info@ftechglobal.com
• Phone: 08789567363
• Website: Contact Page

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.